Text Messaging For Business.
Business texting is crucial for business. The passing of vital information via texts can elevate your business to greater strengths. Usually business texting is simple and does not require too much effort. It is a method guaranteed to retain your customer’s interest, advise them on promotions you may be running and so much more. Some things, however, must be thought about before going too far.
Initially there is need to choose a great SMS platform that you can comfortably work with. It needs to be fairly priced so as to make economic sense. Find out from all available sources on which companies have great SMS packages that you use. To retain your customer base, strategize on content that will hold their attention. Ensure you have checked on these two issues at first.
It is critical to understand the logical and importance of business texting as it has really grown among many professionals and in the corporate world as well. While texting clients, bosses and even your colleagues, business texting has been found to be an effective mode of communication. Personal texting cannot be compared to business texting as they use different tactics and procedures and it is obvious than one is professional and the other is friendly hence the two also vary in tone.
When one is texting, it is very crucial to consider that they are doing it professionally hence the need to take caution on auto-correct. Before you press the send button, it is very crucial to check your text and ensure that there is no single mistake in it. Make sure to check what you have typed before sending your text. It portrays a positive image about you.
It is wise to check your texting grounds at all times. Texting while there is a meeting in session is rude and the leader of the meeting might realize or conclude that you are not concentrating or your mind is far away.
It is always best to keep off abbreviations because they are not professional at all. This is not a good idea for business texts. Another thing is that because you might be sending the texts to different kinds of people, they might not understand the abbreviations as you intended them to mean. Some people are just not into these things and may not understand what message you are trying to pass along. Texting the whole word when you are using a good phone is much easier at the end of the day. Emoticons are not a good idea because of how casual they are, people might not take you seriously.
It is very important that you ask if your clients and employees are okay with you sending texts to them. You don’t want to be spamming them every single time you text. Some people get annoyed with such messages and might even block you out. It won’t help your relationship if you also send the texts at the wrong time. It is much wiser to time your messages to be sent only during office hours.